On-Demand Webinar

The Online Imperative: Are You Meeting the Expectations of Your Community?

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The online imperative is a new reality pressing on local governments to change how they provide services to their customers. Citizens expect an Amazon.com like experience, with 24/7 accessibility and availability of services, but communities have been held back by constrained resources and the speed of public sector change. And now, in the COVID-19 era, with all the elements of offices closings, social distancing and tracking procedures—not to mention new service demands—the online imperative has escalated from being an expectation to a requirement.

Presented by:

  • Jonathan Wiersma, , CivicPlus
    Jonathan Wiersma

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