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How We Work: City of Dyersville, IA

Is this heaven? No, it's Iowa. In this episode, head to Dyersville, home to 4,000 residents and the Field of Dreams. Hear how they're empowering front-line crews with the tools and authority necessary to efficiently maintain 10,000 infrastructure assets. With 33 percent less employees compared to similar communities, City Administrator Mick Michel explains why this small community is big on tech, and how they're using data to spend smarter, increase efficiency, and improve transparency with citizens and council.

Building High-Performance Government: A Guide for Local Governments
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