Every 9 minutes, an underground utility line is damaged.
Protect your citizens and your electric, gas, water, sewer, and telecom infrastructure by integrating 811 utility marking requests with Cartegraph asset management software.
Fences, fountains, shrubs, sheds: a citizen asks to have utilities marked ahead of their digging project. Your 811 system collects the details, from contact info to excavation plans, and the citizen pre-marks the site with flags or paint.
The 811 integration instantly converts that utility marking request into a new maintenance task in Cartegraph's work and asset management software. Automated workflows automatically assign the task to your locator technician.
Did you know: the original 811 ticket file is attached to the Cartegraph task record, so the original ticket can be easily referenced anytime, anywhere. Learn more »
The technician prioritizes tasks by date or proximity using Cartegraph's iOS and Android apps. Everything's digital: meaning no stacks of paper in the truck and no lost work orders. Once the task is complete, the tech enters their labor and equipment, and moves on to the next task.
At the office, monitor productivity, track costs, and analyze your operations with dashboards and reports.
Cartegraph sends a positive response code back to your 811 system, so excavation crews can confirm the status of a utility locate request.
We're mandated to process 8,000+ 811 tickets each year. The Cartegraph integration eliminates the need to manually enter those tasks and gets us focused immediately on accomplishing the work.