More than a traditional asset management system, Cartegraph OMS helps your team capture data, analyze it, and prepare for the future.
Know what assets you have, where they’re located, and what condition they’re in. Perform inspections, add notes, and attach photos from the field.
Goodbye, morning assignment meetings. See ya, end-of-shift paperwork. Create, assign, schedule, and complete tasks from anywhere.
Cartegraph’s Scenario Builder feature predicts the future cost of any asset. Within seconds, project which activities will maximize the life of your high-value infrastructure assets.
Power every permit, license, and inspection with OpenGov's user-friendly, cloud-based Permitting & Licensing software.
Increase and accelerate RFP responses with OpenGov's automated, cloud-based solicitation and contract management software.
From citizens to coworkers, Cartegraph makes it simple for anyone to submit a request. Use the software to organize those requests, improve response times, and communicate with citizens.
When a citizen calls in to report an issue, Cartegraph walks you through the request intake process. If the issue is already on your radar, you can easily log multiple calls under a single request—eliminating duplicate data and reducing call times.
When a familiar citizen calls in, click to see a list of issues he or she has submitted. If work is already scheduled for the request at hand, you can let the citizen know when the issue is expected to be resolved. Learn more about citizen engagement »
As soon as you complete work related to a request, Cartegraph sends a notification to the citizen letting them know that their issue is resolved.
No data silos here. We use the latest web technology to integrate Cartegraph with your citizen request platform, CRM, or Open311 system.
View and edit requests from anywhere using your desktop or the Cartegraph One mobile app. Easily tap to contact the requester for more information if needed. Then create a work order on-the-spot to resolve the issue quickly.
More information leads to faster resolution. When requests come in with location details and photos, crews can more quickly assess the issue and expedite the response time.
Use Cartegraph to engage staff in the safety and upkeep of their workplace. Leverage the Internal Request feature to intake non-emergency issues and service requests from within your organization.
For payment information contact Mary Jo Smock at msmock@opengov.com or achremit@opengov.com.