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YourGOV NEW
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YourGOV
Citizen Request Applications
YourGOV citizen request applications connect citizens and governments together like never before, providing transparency and opening new lines of communication that help build smarter, more sustainable, more collaborative communities.
 Golden, Colorado
“We can show the citizens that we’re listening to them, we are hearing them. And they are helping us out by being our eyes in the field. I think that’s a win-win for everyone.”
FEATURED VIDEO
 
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Seamless Workflow
Unlike other applications of it’s kind, YourGOV ties directly to your Cartegraph work and asset management applications, allowing you to seamlessly connect with your existing workflow and helping you provide great customer service.
 Citizen Submits
a Request Using an iPhone or Droid, the citizen submits an issue in three easy steps.
Work Order is Created
YourGOV automatically notifies WORKdirector of the incoming request. You quickly validate the request, create the work order, and schedule it.
Field Work is Completed
The work order appears on the assigned crew members’ visual to-do list in Cartegraph Mobile. The labor is completed in the field and the work order is closed-out in the system.
Citizen Receives Notification
Once the work order is closed, the reporting citizen is automatically notified via the YourGOV web portal and email.
Submit Requests
in 3 Easy Steps
In just three steps, YourGOV helps community members submit common issues — such as potholes, vandalism, street light outages, and dead animals — complete with location, unique details, and photos.
Step 1
Locate Your Issue
GPS technology determines user location and the organization that should receive the request. Users can specify a different location by simply dragging the locator pin to the appropriate spot.
Step 2
Enter Issue Details
Add a photo, choose the issue, and provide some details. YourGOV users can choose to include contact information, or submit their requests anonymously.
Step 3
Submit Your Issue
Tap Submit, and YourGOV automatically sends the request to the appropriate organization.
 Transparency
Cartegraph’s YourGOV Web citizen request applications brings the word ‘transparency’ to life. By simply creating a free user account, community members can submit requests, track the progress of their requests, and view the status of any open request in your area.
 Available on the most popular mobile platforms
Cartegraph's YourGOV mobile is available on any Apple iOS™ or Google Android™ enabled device. It can be found as a free download in the Apple AppStore™, Google Android Marketplace™, and the Amazon AppStore™.
Connect your community.
Connected communities demand connected solutions. Meet that demand with YourGOV, the municipal market’s first truly integrated citizen request applications.
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