YourGOV

Maximum accessibility, incredible user experience, convenient features. Simple options for submitting service requests and reporting non-emergency issues. From your modern browser or device. YourGOV engages citizens nationwide.

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Easy to use.

Specify the service location, provide some details, and submit. Simple interface. Uncomplicated features. YourGOV is an incredibly friendly and helpful solution that people like using.

AttachmentsYourGOV enables users to include photos with their submissions, making it easier for receiving organizations to identify, prioritize, and track service issues.

Highly efficient.

Once submitted, issues are automatically integrated into
your Cartegraph workflow for prioritization and handling.

Barking Dog
Broken Meter
Garbage
Graffiti
Pothole
Road Kill
Broken Sign
Safety Cone
Water Damage
Barking Dog
Broken Meter
Garbage
Graffiti
Pothole
Road Kill
Broken Sign
Safety Cone
Water Damage
Barking Dog
Broken Meter
Garbage
Graffiti
Pothole
Road Kill
Broken Sign
Safety Cone
Water Damage
Highly Efficient

Accessible.

By simply signing-in, registered users can
easily see the statuses, descriptions, and
locations of every issue submitted in their
communities. No additional downloads or
plug-ins. From any modern browser, iOS,
or Android device.

Location-enabled.YourGOV uses built-in location features of modern browsers and devices to make submitting issues simple and accurate.

See it Work

Cloud hosted.

Easy for IT staff to manage. Just define your reporting area and customize the list of issues your organization wants to accept. We’ll secure and maintain everything for you on our central, cloud hosted YourGOV site.

Auto-Notifications.

Better customer service. Fewer phone calls. YourGOV notifies registered users when their issue is verified and when it’s completed, too.

Anonymous ReportingYourGOV also gives users the option to report
issues anonymously without creating an
account or signing-in.

Nationwide.

YourGOV can be used to report non-emergency issues anywhere in the U.S. If the community from
which the user is reporting doesn’t support YourGOV, the issue is routed to Cartegraph and sent
to the appropriate organization on the user’s behalf.

“We're a town of just over 20,000 people. We receive nearly 175 citizen submissions per week.”

Greg McCafferyAssistant City Manager

Junction CityKansas

“YourGOV provides a great opportunity to bring people closer to city government.”

Tom GalliganMayor

JeffersonvilleIndiana

“Serving 90,000+ citizens every day.”

ReddingCalifornia

ReddingCalifornia

“We can show the citizens that we’re listening to them, we are hearing them.”

Dan HartmanPublic Works Director

GoldenColorado

“Our citizens have become an extension of our workforce.”

Tommy MartinezPresident

Ascension ParishLouisiana

“It’s the best demonstration that I have seen of efficiency in county government.”

Renee GreenCounty Engineer

Bexar CountyTexas

See just how easy it is to report and view issues near you
with YourGOV citizen request technology.

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