September 26, 2011                                                                   For Immediate Release

CARTEGRAPH RESPONDS TO AIRPORT SAFETY NEEDS

DUBUQUE, Iowa — Cartegraph, a leading provider of integrated government technology, has announced the release of Airport SMS,acomprehensive airport safety management solution that simplifies Part 139 compliance by giving airport personnel the tools to easily report non-emergency incidents and safety concerns, and accurately track safety-related data.

Highlights of the new application include:

• Browser based.Users can easily connect to the online Airport SMS portal using any functional internet connection.  Also available is a free Airport SMS mobile app for all Apple iOS™ or Google Android™ enabled devices. 
   
• Three-step submission.Airport SMS uses a simple three-step process to help users submit common safety incidents, complete with location, identifying details and photos.
   
• No login necessary.The application ensures that incidents are submitted securely and, if preferred, anonymously.
   
• Customizable incident lists.Customizable drop-down menus allow organizations to specify exactly which airfield incidents can and cannot be submitted, ensuring that pressing incidents are still being reported through the appropriate safety and security channels.
   
• Submission tracking.  Airport SMS promotes safety and encourages participation by allowing users to conveniently submit incident reports and easily view the progress of their submissions.
   
• Integration ready.  Airport SMS ties directly to the Cartegraph WORKdirector work management application, giving airports the ability to track incidents, accidents, and requests from initial report through completion. The application also integrates seamlessly with Cartegraph Asset Management Solutions to track asset inventory and inspections, and create asset maintenance schedules.

The application was first developed in partnership with Dubuque Regional Airport (DBQ) — a Federal Aviation Administration(FAA) SMS pilot study member — and Texas-based consulting firm Applied Research Associates (ARA). 

Using Airport SMS, DBQ has become one of the first U.S. Part 139 Airports to achieve compliance with the FAA’sproposed external SMS requirements.  

“No other technology provider has an application that fits this mold,” said Todd Dalsing, Airport Operations and Maintenance Supervisor, Dubuque Regional Airport.  “It supports a lot of things that the airports do now.  But it provides a better way of tracking it, documenting it and finding ways to improve the airport as a whole.”

For more information about Airport SMS and other Cartegraph solutions, visit: http://www.airportsms.com

Cartegraph delivers flexible, integrated technology to governments that seek efficiency, accountability and transparency. From work, asset and infrastructure management, to citizen request and community development, Cartegraph offers solutions that help increase productivity, sustain investments and lower operating costs. Over 1,000 organizations throughout North America choose Cartegraph for simple, innovative technology solutions.

www.cartegraph.com

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Annual Conference Focuses on People, Technology and Change

DUBUQUE, Iowa — Cartegraph this week announced the details of its upcoming CONNECT conference, the company’s annual gathering of innovations, technology and ideas. CONNECT 2011 will take place October 4^th- 7^th at the Grand River Center in Cartegraph’s hometown, Dubuque, Iowa.

Over the course of four days, attendees will have access to in-depth technical discussions and hands-on training sessions that demonstrate how Cartegraph technology is used to create and support communities that emphasize efficiency, transparency and accountability in government. 

Highlights of CONNECT 2011 include:

• Learning sessions centered on best practices for increasing productivity, making better decisions and improving the way municipal organizations do business.
   
• Opportunities for attendees to meet, exchange ideas and learn how other municipal organizations are using technology. 
   
• Interactive demonstrations of recent Cartegraph products and an exclusive preview of Cartegraph’s next generation of technology.

New to this year’s CONNECT itinerary is the Enterprise Pass, a two-day event specifically for municipal management professionals, such as operational managers, directors and elected officials.  The centerpiece of the Enterprise Pass is a full-day workshop focused on the challenges facing local government and creating a technology strategy to overcome them.  

“The CONNECT conference empowers and enlightens government leaders to move beyond the day-to-day problems by developing a vision for solving problems well into the future,” said Joseph C. Cory, P.E., Deputy Public Works Director, City of West Des Moines, Iowa.

For more information on CONNECT 2011 — including registration details, training schedules and travel information — just visit: http://www.cartegraph.com/connect.

Cartegraph delivers flexible, integrated technology to governments that seek efficiency, accountability and transparency. From work, asset and infrastructure management, to citizen request and community development, Cartegraph offers solutions that help increase productivity, sustain investments and lower operating costs. Over 1,000 organizations throughout North America choose Cartegraph for simple, innovative technology solutions. www.cartegraph.com

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DUBUQUE, Iowa — Cartegraph today introduced Version 8.3, the latest evolution of the company’s enterprise system.  According to Cartegraph, Version 8.3 builds on the foundation of the company’s previous iterations by adding features and increasing functionality to help municipal organizations become more productive, efficient and transparent in their operations.

Highlights of the Version 8.3 release include:

Cartegraph Mobile Enhancements

-  Mobile map enhancements

-  Mobile polygon support

-  Mobile filtering of child recordsets and lookup libraries

-  Support for real-time correction via VRS network

Utility Standards

-  NASSCO v6 Software Certification

       -  Pipeline Assessment & Certification Program (PACP)

       -  Lateral Assessment & Certification Program (LACP)

       -  Manhole Assessment & Certification Program (MACP)

-  NASSCO rating calculations for PACP/LACP

-  NASSCO data exchange

Management tools

-  Standard inspection methodology included on all pages

-  Performance curves and current condition metrics on all pages

-  Actual, predicted, and comparative performance charts for each asset

“Mobile efficiency, optimized planning and prediction functionality …these are the things that our customers have been asking for.  And that’s what Version 8.3 delivers,” said James Willis, Cartegraph Product Manager. “And with the addition of our NASSCO certification, 8.3 demonstrates our company’s continuing commitment to supporting industry standards.”

Version 8.3 is available immediately.  Cartegraph customers can request their upgrade by logging into the Client Center located at http://www.cartegraph.com. 

Cartegraph delivers flexible, integrated technology to governments that seek efficiency, accountability and transparency. From work, asset and infrastructure management, to citizen request and community development, Cartegraph offers solutions that help increase productivity, sustain investments and lower operating costs. Over 1,000 organizations throughout North America choose Cartegraph for simple, innovative technology solutions. www.cartegraph.com

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DUBUQUE, Iowa — Cartegraph, a leading provider of integrated government technology, has just announced its release of a new pair of community-based applications: REQUESTdirector and RESERVATIONdirector. 

• REQUESTdirector isa fully web-based 311/citizen request management (CRM) application that allows personnel and community members to easily report and track non-emergency issues and service requests.   The application includes a corresponding public portal that allows community members to submit requests and view the status of open requests conveniently online. 

• RESERVATIONdirector is a fully web-based parks and recreation/community service department solution that simplifies the management of recreation facilities and programs.  Along with management components and inventory tracking tools, RESERVATIONdirector offers online transactional capabilities, allowing the public to register and pay for programs and classes, and view and reserve facilities online. 

Along with a wide array of automated data processing and management options, each application uses its own centralized database to give staff, managers and elected officials the ability to manage information in real-time from any internet  or intranet connection.  By combining ease-of-use and greater accessibility, the applications aim to decrease administrative inefficiencies, improve customer service and encourage regular use by members of the community.  REQUESTdirector and RESERVATIONdirector are available as a Cartegraph-hosted or client-hosted solution.

Today’s announcement comes in addition last week’s release of Cartegraph Compliance Solutions, and this week’s release of YourGOV Mobile for iPhone™ and Android™. This recent string of releases is significant because it marks the beginning of Cartegraph’s evolution from a vendor of client-server software to a provider of unified, web-based enterprise solutions.

Since 1994, Cartegraph has delivered flexible technology solutions to governments that seek efficiency, accountability, and transparency.  Over 1,000 organizations throughout North America use Cartegraph applications to manage work and assets in their communities.

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DUBUQUE, Iowa — Cartegraph, a leading provider of integrated government technology, has just released an updated version of YourGOV Mobile, an innovative citizen request application that allows users to report non-emergency issues and service requests — such as potholes, vandalism and street light outages — directly from their mobile smartphones.  

In addition to updated features and increased performance, the latest version of YourGOV Mobile is fully functional on any smartphone running Google’s Android operating system (version 2.1 and higher).  Prior to this update, YourGOV Mobile was only available to users of the Apple iPhone.

Other highlighted features include:

• Android-specific design introduces press and hold option for specifying issue locations
• Voice search and voice detail entry

The City of Golden, CO, a longtime YourGOV user, has experienced great success with the application.  “We can show the citizens that we’re listening to them, we are hearing them,” said Quint Pertzsch, GIS Coordinator, City of Golden. “And they are helping us out by being our eyes in the field.  I think that’s a win-win for everyone.” 

Pertzsch also described how the integration of YourGOV with the city’s WORKdirector work management system benefits the community as a whole, especially in common cases such as potholes, and downed signs and trees. “If the citizen has a direct contact—whether they’re calling us, logging into YourGOV or submitting via their iPhone—that issue is dealt with very, very quickly because it goes directly into our work order system,” said Pertzsch. 

According to statistics released by Nielsen Data, as of March, 2011, phones running Google’s Android operating system represented 29 percent of all domestic smartphone purchases.  This compares closely with the Apple iPhone’s 27 percent market share.  By updating the application to accommodate both operating systems, Cartegraph makes YourGOV Mobile available to more than half of all smartphone users in the United States. 

YourGOV Mobile is available immediately at the iTunes App Store and Google Market, and will soon be available at the Amazon App Store.

Since 1994, Cartegraph has delivered flexible technology solutions to governments that seek efficiency, accountability, and transparency.  Over 1,000 organizations throughout North America use Cartegraph applications to manage work and assets in their communities.

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DUBUQUE, Iowa — Cartegraph, a leading provider of integrated government technology, has just announced its release of Compliance Solutions, a group of web-based compliance applications. Together, the applications automate and streamline community compliance functions such as code enforcement, land management, licensing and permitting.

• CODEdirector is used to manage the code enforcement process, providing tools used to track and maintain important contact information such as owner and tenant information, and complaint history.

• LANDdirector is a land management application that operates in real-time, giving organizations an automated tool for managing, assessing and tracking land development projects. 

• LICENSEdirector is a license management solution that streamlines the entire licensing process with tools to accurately issue, track and review unlimited licenses.

• PERMITdirectoris a permitting application used to record, track, and manage permits and permit fees for all residential and commercial developments.

• PLANNINGdirector is used to manage planning projectsfrom the pre-proposal phase through to construction, including permits, fees, development review, hearings, and appeals.

• ENGINEERINGdirector allows Engineering-specific project work to be tracked and reported separately throughout the development process.

Additional applications include GISconnect for Compliance, a solution that links each compliance application to an organization’s GIS system,and Web Portal for Compliance, a secure website that allows community members to apply for licenses and permits, schedule inspections and immediately pay fees. 

 “This new line of compliance products symbolizes Cartegraph’s continued evolution toward becoming the municipal market’s first provider of a truly unified, web-based enterprise solution,” said Teri Fairchild, Cartegraph Vice-President of Marketing.

Since 1994, Cartegraph has delivered flexible technology solutions to governments that seek efficiency, accountability, and transparency.  Over 1,000 organizations throughout North America use Cartegraph applications to manage work and assets in their communities.

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DUBUQUE, Iowa — Cartegraph, a leading provider of integrated government technology, has announced the release of Version 8.2, the latest evolution of the Cartegraph enterprise system. 

In addition to product updates and increased performance, Version 8.2 introduces Cartegraph’s new Dashboard application, a management tool that connects with multiple Cartegraph applications to deliver real-time information in a convenient desktop view. 

 “Dashboard responds to the way that government organizations now want to use technology,” said Jake Schneider, Cartegraph Vice-President of Product Strategy. “Mapped views of open work orders, job costs by department, work order calendars…this is the information that managers want.  With Dashboard, that information can now be delivered all together, in real-time, directly to the desktop.”

Version 8.2 has been designed with significant upgrades to Cartegraph’s core platform technology.  New features include:

• Support for ArcGIS 10
• 2009 MUTCD Code Library and Images to help users achieve retroreflectivity compliance
• Concurrent synchronization to allow field personnel to update information in real time
• Enhanced memory management to provide quick access to information on a mobile device

“This next generation of products is symbolic of our evolution as an innovator and a vendor of enterprise systems,” said Schneider. “Our vision for the future is more than web-based — it’s on-demand and it’s real-time.  It’s a single application that works seamlessly to integrate systems and make an organization work better. ” 

Since 1994, Cartegraph has delivered flexible technology solutions to governments that seek efficiency, accountability, and transparency.  Over 1,000 organizations throughout North America use Cartegraph applications to manage work and assets in their communities.

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